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Contact

Contact

Questions about BuildBase, integration help, or partnership inquiries. Reach out and get a response within one business day.

Contact Information
Reach out for technical questions, integration support, or general inquiries.

Email

support@buildbase.app

Response time: within 4 hours

Technical Support

support@buildbase.app

Developer hours: Mon to Fri, 9 am to 6 pm EST

Office

Cheyenne, WY, United States

System Status

Seeing an outage? Check system status before reaching out.

Why BuildBase
  • Email, phone, social, passkey, wallet, and API token authentication.
  • Subscriptions, trials, credits, usage metering, and invoicing via Stripe.
  • Campaign builder with templates, tracking, and compliance tools.
  • Event-driven automation with a visual builder and conditional logic.
  • Isolated workspaces with independent data, billing, and settings.
  • TypeScript SDK with React hooks, components, and server functions.
  • User profiles, smart lists, and attribute-based audience segmentation.
  • Role-based permissions at the org and workspace level.
  • Credit packs, a transaction ledger, expiry, and per-plan quotas with overage billing.
  • Plan-tied workspace flags and user flags targeted by user, list or tag.
  • Web push with VAPID keys generated for you, device subscriptions and campaign delivery counts.
  • Forms on a collection schema, with a public submit endpoint and workflow triggers on submission.
  • Blog posts, docs, FAQs, testimonials, and reusable rich-content blocks.
  • User growth, email performance, click trends and geographic data.
  • Analytics and ad tags configured in the console, installed by the SDK.
  • 129 subscribable events with signatures, retries and delivery logs.
  • Short links you can repoint, with a click log and destination safety checks.
  • Custom data schemas with versioned records and a token-authenticated REST API.
  • Slack alerts for signups, payments, and workflow events.
  • Image uploads with captured dimensions and public or private URLs.
Get in touch
Email your project and technical requirements, or start a chat. The team will follow up within one business day.
Email support@buildbase.app

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